This workshop is designed to provide expat managers with practical insights and strategies for effectively leading and managing Filipino teams. The session will cover the nuances of Filipino work culture, communication styles, and leadership practices that are essential for building strong relationships and driving team productivity. Participants will gain a deeper understanding of navigating cultural differences, motivating their teams, and handling challenges unique to the Filipino work environment.

Objectives:

• Understand the key cultural values and work behaviors that influence Filipino employees.
• Learn effective communication techniques tailored to the Filipino work setting.
• Develop leadership skills that resonate with Filipino team members, fostering engagement and loyalty.
• Create an action plan to implement these insights in your role as an expat manager.

Key Topics:

• Filipino work culture: The importance of Hiya (Sense of Shame), Pakikisama (Smooth Interpersonal Relationships), and Utang na Loob (Debt of Gratitude).
• Communication: Navigating indirect communication, reading non-verbal cues, and providing constructive feedback.
• Leadership styles: Adapting participative and mentorship approaches to build trust and respect.
• Motivation: Strategies for recognizing achievements, understanding family-oriented values, and managing common challenges like "Filipino Time."

Target Audience:

Expat managers, supervisors, and leaders working with Filipino teams or preparing to establish operations in the Philippines.

Expected Outcomes:

By the end of this workshop, participants will have a comprehensive understanding of Filipino work culture and practical tools to manage their teams more effectively. They will leave equipped with actionable strategies to foster engagement, build rapport, and drive performance in their Filipino workforce.

Materials Provided:

• Workshop handouts with essential points and strategies
• Case studies illustrating effective management practices in the Philippines
• Free book - 'Leading Filipino Teams - without needing to micromanage'

Important Reminders:

• Invoices will be sent to the registered email address.
• Full payment is required a week before or at least five working days before the training schedule. Please send your proof of payment to trainings@eccp.com and/or gazzlemae.gatlabayan@eccp.com.
• No shows and late cancellations will be billed at full cost. Cancellations should be made a week before or at least five working days before the event. Replacement is encouraged.
• The ECCP reserves the right to reschedule or cancel this training program. To those attendees who will be arranging travel logistics (flights and hotel), please email us first to confirm if the event is pushing through.