This module looks at coaching both from a research perspective and a practical people development approach. It aims to discuss coaching with the following objectives in mind:

• Define coaching from a research perspective and explain distinctions of the various coaching methodologies applied in various organizations (e.g. counselling, feedback-giving, mentoring, etc.).
• Describe the importance of establishing good coaching relationships and its effects on employee and individual performance.
• Discuss important coach attributes that enable positive responses from coachees to perform better.
• Identify coachee attributes that are helpful in creating a safe space for coaching.
• Practice an effective coaching process that will lead towards successful attainment of goals for the coach, coachee and the organization they both belong to.
• Review communication skills necessary for effective coaching.

Program Outline

I. Introduction to Coaching

• Definitions and Distinctions of Coaching
• The Benefits of Coaching based on Research
• The Benefits of Coaching in Practice

II. Research-Based Factors that Affect Coaching Outcomes

• The Coaching Relationship
• The Coach Attributes
• The Coachee Attributes
• The Coaching Process

III. Communication Skills for Effective Coaching

• Listening as an effective communication skill for coaching
• Asking Powerful Questions as an effective communication skill for coaching

IV. Summary and Conclusion

To register, please email kamyr.catapang@eccp.com

Please expect to receive ZOOM links on a separate email before the session schedule.